Melbourne Cambridge Exam Centre: Results & Certificates

Results and Certificates

Candidates can access their results online approximately 4-6 weeks after an exam by going to a dedicated website. On their CoE, candidates will be provided details of this website, their personalised ID number, secret number, full instructions, and the exact date of results publication. Candidates should not lose this information!

Preparation centres who have registered with MCEC can access their students’ results online via the dedicated preparation Centre website.

For information on how to interpret a results profile, please visit the Cambridge ESOL website and read the Results section of the relevant exam level.

Results Enquiries

Where a candidate believes there is a case for a review of their result, they may request a Results Enquiry for a fee.

A Stage 1 Enquiry (clerical check) must be completed before requesting a Stage 2 Enquiry.

Stage 1 Enquiry – this is purely a clerical check where the marks for all papers are tallied again; the papers are NOT re-marked (AUD $50). Any application for Stage 1 Enquiries must be made by the end of the month following the month in which results were issued.

Stage 2 Enquiry - all papers are marked again, except the Speaking paper (AUD $150)


Extended Certification

Cambridge ESOL has introduced Extended Certification as a means of recognising candidate performance at the CEFR levels above and below that at which an exam is set.

Candidates who perform exceptionally well and receive a grade A in their exam (or Pass with Merit in a Cambridge English: Preliminary (PET) exam) will have their performance at the CEFR level above that exam noted on their certificate

e.g. a candidate who receives a grade A in the FCE exam will receive a Cambridge English: First certificate stating that ability was demonstrated at the C1 Level.

Candidates who do not pass their exam, but perform at the CEFR level below, receive a certificate recognising this e.g. a Cambridge English: First candidate who receives a score between 45 and 59 will receive a Cambridge English Certificate stating that ability was demonstrated at the B1 Level.

For further information including the score cut-off points for each exam, please visit the results section of the exam listings on the Cambridge ESOL website.

Dispatch of Certificates

Here is an overview of the procedure:

STEP 1: All candidates are issued with an online Statement of Results about 4~6 weeks after sitting the exam.

STEP 2: The certificates for successful candidates are received by us approximately 4~6 weeks later. Melbourne Cambridge Exam Centre sends them to schools and individual candidates by registered mail or courier, and ask you to fax/email/post back a sheet to confirm their receipt.

STEP 3: (For Preparation Centres only) You despatch the certificates to each of your students.

You must do this by secure means (registered mail or courier). Students should confirm to you that they have received their certificate.

Replacement Certificates

Cambridge ESOL will not readily replace certificates. If all criteria are met (proof of despatch available, six months have passed etc) and it is deemed appropriate, Cambridge ESOL will replace a certificate for a fee. This applies to certificates:

• lost in transit

• damaged in transit

• requiring a name amendment

Refer to the Cambridge ESOL website for more detailed information


If a certificate is lost in the post (this needs to be supported by appropriate documentation showing how and when it was despatched) then Cambridge ESOL will replace the certificate for a fee. They will only do this after 6 months have passed to allow for a full search to be made, and in case the original is found. However, certificates not received by the candidate will only be replaced up to 12 months after the despatch of the original. After this time, the candidate may apply for a Certifying Statement.

Certificates damaged in transit to the candidate will be replaced for a fee, provided that the original is returned to Cambridge ESOL within 6 months of sitting the exam. If your certificate is damaged in transit, please email our office.

Certificates lost by the candidate will not be replaced. Candidates must apply direct to Cambridge ESOL for a Certifying Statement, for which there is a fee. Certificates damaged in fire or floods will be replaced for a fee, providing an incident report/copy of insurance document can be provided. In such cases, the student should apply direct to Cambridge.

Terms and Conditions – Melbourne Cambridge Exam Centre

July 2012